Please read the following instructions carefully before sending your
PetSafe / Radio Systems product to our Repair and Upgrade facilities:
USA/Canada
If you have owned your unit OVER 1 YEAR, a service charge will apply.
See our Product Service Table or Product Upgrade Table below for service
charges and upgrade information and pricing.
*Please send a check or money order along with your unit in for Repair or
Upgrade payable to: Radio Systems Corporation
Send all Repairs and Upgrades to the following address:
Radio Systems Corporation
Attn: Service Department
10427 Electric Ave.
Knoxville, TN 37932
NOTE: We suggest sending your package in a trackable fashion (UPS, FedEx, USPS
with Delivery Confirmation) to ensure receipt.
To speak to a Technical Service Representative, please call: 800-732-2677
8 am-8 pm M-F, 9 am-5 pm Sat, 1 pm-5 pm Sun. (Eastern Time).
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